Full and Part-time Sales Assocate, Keyholder and Assistant Store Manager at Dry Goods

Principal Duties and Responsibilities: ASM

Directly supervises all selling and non-selling employees.

Coordinates and conducts quality training for new and existing employees.

Administers customer service programs; monitors their implementation/ usage.

Assists in conducting/witnessing employee performance appraisals fairly and constructively;

follows all disciplinary procedures when necessary. 

Conducts interviews for employment purposes.

Makes hiring recommendations, including checking references as needed.

Maintains appropriate store staffing levels by monitoring schedules, staff shortages, and customer

traffic. 

Monitors store's visual appearance and cleanliness, according to current standards.

Sells merchandise.

Performs opening and closing procedures as scheduled. 

Is aware of and able to conduct emergency evacuation procedures if necessary. 

Reacts to customer & employee accidents and follows appropriate guidelines.

Completes all necessary paperwork in a timely and accurate manner.

Handles negative situations effectively and appropriately.

Enforces and abides by all Dry Goods policies and procedures.

Functions effectively with little supervision.

Motivates and trains staff.

May have complete responsibility for store operations in Store Manager's absence.